Terms & Conditions

Terms of Use

The blomus.com.au website is owned and operated by Master Distributors Pty Ltd (ABN 59 404 712 961, ACN 080 754 230) (“Master Distributors”, “us” and “we”). These Terms of Use and any additional forms or notices provided to you on www.blomus.com.au (“the website”) constitute the terms on which you may use the website. By accessing the website you agree to be bound by the Terms of Use.

If you disagree with a term or condition in these Terms of Use you must immediately discontinue using the website.

Copyright Notice

All material on this site, including but not limited to images and illustrations, is protected by copyrights owned and controlled by Master Distributors and others. You may view, download and print a copy of the materials on the website for the purposes of online shopping with us and for personal, non-commercial use provided that you do not modify the materials and you retain in the materials all copyright and other proprietary notices.

Any other use such as copying, reproducing, republishing, modifying, uploading, posting, transmitting, hyper linking or distributing in any way, including by e-mail or other electronic means, without the express prior written consent of Master Distributors or the respective copyright owner is prohibited.

Online Payment Method

For online orders we accept payment by Credit Card via PayPal or by customers’ PayPal accounts. If you do not have a credit card or PayPal account please call +61 3 9538 9200 or email sales@blomus.com.au to place an order using an alternative payment method.

Security

We consider the security of your information to be of the highest importance. We will not sell your personal information to others. The information we collect will only be used to provide a specific product or service requested by you. We have implemented security measures designed to provide you with peace of mind when purchasing goods from blomus.com.au.

When you place an order and checkout in order to make payment you will be redirected to the secure servers of PayPal. You will know you are in a secure environment when:

  • the appearance of a security notice when you enter a secure page (depending on browser security settings)
  • For a secure site, the address should start with https:\

PayPal always take reasonable steps to ensure that your payment details are secure and use sophisticated and proven technologies.

Refund Policy

View the Refund Policy.

Pricing and Product Information

All prices on this site are in Australian dollars (AUD) and include GST. All transactions are processed in Australian dollars (AUD).

Please note that prices listed on the website are subject to change without notice.

All product information and descriptions on this site have been provided in good faith. While we make every effort to ensure the accuracy and correctness of the information on the website it is possible that some information may contain errors and omissions.

Payment is required before any goods will be delivered. You will be liable for any shipping and handling charges.

If a product is listed for an incorrect price, we reserve the right to refuse or cancel any orders placed. If credit card payment has already occurred, we will refund the amount of the order in full.

Shipping

Shipping is charged at a flat rate of $20.00 for order totals under $150.00. Orders above $150.00 qualify for free shipping. The shipping component of your order is detailed on the Shopping Cart and Checkout screens.

Delivery Policy and Back Orders

Orders will be dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia. Delivery times may be slightly longer during peak periods.

In the event that insufficient stock remains to fulfil your order, we will contact you within 2 business days of your order to arrange an agreeable alternative item or full refund.

Cancellations

If you wish to cancel your order please telephone us immediately on + 61 3 9538 9200. However, if your delivery has already been dispatched please note that it cannot be cancelled.

If you fail or refuse to take delivery of the goods you may be liable for all loss and damage suffered by us including all storage and handlings costs and we reserve the right to charge a restocking fee of up to 25% of the purchase price.

We may use your feedback

Subject to our privacy policy, any feedback, suggestions, comments and ideas in relation to Blomus that you provide us with may be used, reproduced, published, modified, adapted and transmitted to others free of charge without restriction.

Disclaimer

Information on this website, including but not limited to, testimonials, do it yourself tips and pointers, use of products and product descriptions (‘the Information’) has been placed on the website for information only and is not subject to legal recourse.

Under no circumstances will Master Distributors be liable in any respect for any incidental, special or consequential injury, loss or damage (including damages for loss of business or other amounts) arising in relation to: the Information; use of the Information; use of, or an inability to use, any service or product referred to on this website; acting or failing to act on the Information; breach of duty, contract, or statutory duty; negligence or other tortuous act or omission; or technical inaccuracies, to the maximum extent permitted by law.

Master Distributors is not representing that it holds any knowledge about or skill in respect of the Information, or the products or services referred to on this website. The Information should not be relied on as a substitute for professional advice.

Master Distributors makes no warranties, guarantees or representations (express or implied) regarding the quality, accuracy, merchantability, reliability, completeness or fitness for purpose of the Information or any product or service referred to on the website.

Master Distributors’ liability for any implied warranty or condition is limited to: if the breach relates to services, the resupply of the services or cost of resupply; and if the breach relates to goods, the replacement or repair of the goods, or the cost of replacement or repair.

Applicable Law

Master Distributors control and operate this website from Victoria, Australia. By using this website, you agree that this agreement is subject to the laws of Victoria, Australia. You further agree to submit to the non-exclusive jurisdiction of the Victorian courts and any courts of appeal determining any dispute arising from this agreement.

By using this website, you agree to be bound by any revisions of this agreement.